Notice to Visitors to the Tokyo Bunka Kaikan (COVID-19 Precautionary Measures)
2020 Sep.18 (Fri)
Your understanding and cooperation are much appreciated to help prevent the spread of COVID-19.
■Please refrain from visiting the Tokyo Bunka Kaikan if you meet the following cases.
⁃ You have a sudden fever (37.5°C/99.5°F or higher), or your fever has been lasting continuously.
⁃ You seem to have a cold with symptoms such as a fever, cough, sneezing, sore throat, and fatigue.
⁃ You have problems with your health condition other than those mentioned above, or you simply do not feel well.
⁃ You have had close contact with someone with a positive PCR test result for COVID-19.
⁃ You have stayed in countries and regions, where the Japanese government’s entry ban or quarantine after landing into Japan apply, within 2 weeks prior to the date you are planning to visit the Tokyo Bunka Kaikan. Or you have had close contact with someone who applies to the case mentioned above.
■If you need to avoid visiting the venue for the performances presented by the Tokyo Bunka Kaikan, a refund is available.
⁃ Please retain your tickets safely. Refunds will only be made for tickets with the stubs attached. Please contact the Tokyo Bunka Kaikan Box Office for further details.
⁃ If you wish to claim a refund, please make inquiries during the following period:
from 1 week before the performance until 3 weeks after the performance.
Your tickets will not be refunded if you contact us beyond the due date.
⁃ For the performances presented by other organizers, please visit their official websites.
■Please follow the below measures against COVID-19.
⁃ Wear a face mask in the building. You will not be permitted to enter without a face mask. Our staff members will also serve you wearing face coverings such as face masks and face shields.
⁃ When you are at the venue, strictly follow the precautions against infectious diseases such as washing and disinfecting your hands frequently and the cough etiquette.
⁃ The cloakroom is closed except for large luggage for the time being.
⁃ Keep enough space (at least 1 meter) between yourself and others to practice social distancing.
⁃ Refrain from loud conversations.
⁃ We recommend that you keep a quick note of the date and time when you visit the venue.
⁃ Avoid unnecessary stopping on your way to our venue and on your way back home.
We are putting effort into collecting the latest information from the Tokyo Metropolitan Government and its related organizations, based on relevant guidelines as well. Measures are taken with the utmost care to help prevent the spread of COVID-19.
⁃ Our staff members conduct temperature and health screening every day. We make sure that all staff members wash and disinfect hands and gargle.
⁃ As a general rule, our staff members wear a face mask. Some of them also wear face guards and gloves.
⁃ Acrylic sneeze guards are installed at places such as reception desks and counters.
⁃ Hand sanitizers are placed at doorways and restrooms.
⁃ We make sure to conduct cleaning, disinfecting, and ventilation, as well as disinfecting items for lending including wheelchairs.
⁃ Announcements and signs are placed in the building to remind social distancing.
⁃ Hand dryers in the restrooms are not available. Please use your handkerchief or such items.
⁃ Operating hours of some services including shops and restaurants might be shortened, or they might be closed.
⁃ Some of the equipment such as tables, chairs, sofas, and trash receptacles, are removed.
⁃ If a visitor or a staff is confirmed to be infected with COVID-19, we immediately notify the local public health center and deal it properly with the center. Information will be shared through our website and other means of communication when necessary.
Thank you for your understanding and cooperation.
September 18, 2020
Tokyo Bunka Kaikan operated by Tokyo Metropolitan Foundation for History and Culture