Please follow the below measures to help prevent the COVID-19 spread. Your understanding and cooperation are much appreciated.

⁃ We ask you not to come to the venue if you seem to have symptoms such as a fever, cough, sneezing, sore throat, or simply not feeling well.

⁃ Wear a face mask to cover your nose and mouth. If you attend with small children who have difficulty with wearing masks, please show consideration for others.

⁃ Strictly follow the precautions against infectious diseases such as the cough etiquette and washing and disinfecting your hands frequently.

⁃ Our staff members conduct temperature screening with thermal imaging cameras for all those who are entering the venue. If you have a fever of 37.5°C/99.5°F or higher, you are not allowed to enter the venue.

⁃ No beverage is sold in the Recital Hall area.

⁃ Show your ticket to the usher. Then tear off the stub by yourself and put it in the box.

⁃ We do not hand out program leaflets and such printed materials. Please pick them up by yourself from specific areas.

⁃ The cloakroom is closed except for large luggage.

⁃ We do not accept flowers and gifts for the artists. Nor can you give them directly to the artists.

⁃ Allow enough time to get into the venue.

Music Workshop Festa ‘Winter’ Lineup

[1] approx. 40 [2] approx. 100

Workshop Leader: SAKURAI Shiori (Tokyo Bunka Kaikan Workshop Leader)

Cello: KATO Fumie *2nd prize of String section at the 7th & 8th Tokyo Music Competition

Violin: KAGITOMI Gentaro

Piano: OZAWA Kae

550yen

* Companions (Middle school students or older) are required to purchase the tickets.

* We may verify your children’s age when you purchase the tickets or at the venue on the day of the event.

[Day tickets]

[1] Tickets go on sale at 12:30.

[2] Tickets go on sale at 14:30.

Wed, Oct 7, 2020

Tokyo Bunka Kaikan Box Office (Only available in person and by telephone)

[For those who need to avoid visiting the venue for specific reasons, a refund is available]

If any of the following cases apply to you, we ask you not to come to the venue. Regarding the ticket refund, please follow the below steps during the designated period.

⁃ You have a sudden fever (37.5°C/99.5°F or higher), or your fever has been lasting continuously.

⁃ You seem to have a cold with symptoms such as a fever, cough, sneezing, sore throat, and fatigue.

⁃ You have problems with your health condition other than those mentioned above, or you simply do not feel well.

⁃ You have had close contact with someone with a positive PCR test result for COVID-19.

⁃ You have stayed in countries and regions, where the Japanese government’s entry ban or quarantine after landing into Japan apply, within 2 weeks prior to the date you are planning to visit the Tokyo Bunka Kaikan. Or you have had close contact with someone who applies to the case mentioned above.

Period for accepting refund requests:

Until Friday, January 8, 2021

(The request submission must be postmarked by the deadline.)

How to request a refund (By post only)

Please send your tickets and a sheet of paper filled out with the following information to the Tokyo Bunka Kaikan Box Office.

* Used tickets are not refundable. Refunds will only be provided for tickets with a stub attached.

* If you have not collected the tickets at a 7-Eleven shop yet, please make sure to collect them by the ticket-issuing due date. The tickets are also required for those who request a refund. You cannot get the ticket issued after the due date.

Required information:

Your name (Japanese phonetics included)

Your telephone number

The total number of your purchased tickets

Your bank account information (Please leave a note if you do not have your bank account in Japan.): bank name, branch name, account holder (Japanese phonetics included), account type (checking or savings), account number

Postal Address:

Attn: Ticket Refund Team

Tokyo Bunka Kaikan Box Office

5-45, Ueno Koen, Taito-ku, Tokyo, 110-8716

* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.

Costs you get refunded

1. Ticket Cost

2. Service fees

* All expenses presented by the box office on purchasing tickets.

* If you have purchased with tickets for other events, only the ticket issuing fee will be refunded.

3. Postage fee for sending back tickets (Up to 244yen)

* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.

Refund Period

You will receive a refund in your designated bank account in about three months at the latest after the box office receives your tickets.

Each workshop is prepared only for the admission ages. Small children excluding the admission ages such as participants’ siblings are not allowed to attend the workshop. Your understanding would be highly appreciated.

⁃ The workshop is conducted only in Japanese.

⁃ Check-in booth: Foyer of the Recital Hall

⁃ Photography and video recording may occur during the workshop for our publicity materials.

* The admission ages are determined as of the actual date of the event.

* Nursing room is available. (Only the class for 6-35 months)

* Late-comers are not allowed to enter once the workshop has started. Please allow enough time to get into the venue.

* Due to unavoidable circumstances, all workshop programs are subject to last-minute changes.

* Child care service is available. (Reservation and fee required. A limited number of children is accepted.)

Event Child Care Service: Mother’s 0120-788-222

Reservation must be made by Tue, Dec 8, 17:00.

Tokyo Metropolitan Government/ Tokyo Metropolitan Foundation for History and Culture: the Tokyo Bunka Kaikan, the Arts Council Tokyo/ Foundation for promotion of Chofu city’s culture and community