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Music Program TOKYO [CANCELED] Platinum Series Vol.3 Vienna Nicolai String Quartet—Celebrating the 250th Anniversary of Beethoven's Birth

Have a gorgeous time with celebrated artists surrounded by "miraculous acoustics" at Recital Hall.

The performance has been canceled amid COVID-19 concerns. Please retain your tickets safely and go through the below steps for ticket refunds.

Date Wed, Nov 18, 2020 19:00 (Open 18:30)
Venue

Tokyo Bunka Kaikan Recital Hall

Genre TBK productions Concert

Recital Hall
Flyer (PDF)

Movie contentsYouTube

Ticket Refund Procedure

Platinum Series Vol.3 Vienna Nicolai String Quartet—Celebrating the 250th Anniversary of Beethoven’s Birth scheduled for Wednesday, November 18, has been called off amid COVID-19 concerns.


 


Regarding your purchased tickets, a refund is available. (The tickets are not valid for other performances.)


 


The procedure of ticket refunds depends on:


⁃  if you purchased Series Packages (5-performances) or Single tickets


⁃  how you received the tickets


⁃  whether you have received the tickets or not


Therefore, please follow the below steps that correspond to your case.


 


1. Those who purchased Series Packages (5-performances) tickets


 


Period for accepting refund requests:


Thursday, December 31, 2020


(The request submission must be postmarked by the deadline.)


 


How to request a refund (By post only)


Please send your tickets and a sheet of paper filled out with the following information to the Tokyo Bunka Kaikan Box Office.


 


Required information:


Your name (Japanese phonetics included)


Your telephone number


The total number of your purchased tickets


Your bank account information (Please leave a note if you do not have your bank account in Japan.): bank name, branch name, account holder (Japanese phonetics included), account type (checking or savings), account number


 


Postal Address:


Attn: Ticket Refund Team


Tokyo Bunka Kaikan Box Office


5-45, Ueno Koen, Taito-ku, Tokyo, 110-8716


* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.


 


Costs you get refunded


⁃ Ticket Cost


⁃ Service fees


* All expenses presented by the box office on purchasing tickets.


⁃ Postage fee for sending back tickets (Up to 244yen)


* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.


 


Refund Period


You will receive a refund in your designated bank account in about three months at the latest after the box office receives your tickets.


 


2. Those who purchased Single tickets


 


2-1. Those who collected the tickets at the Tokyo Bunka Kaikan Box Office on-site


 


Period for accepting refund requests:


Thursday, December 31, 2020


(The request submission must be postmarked by the deadline.)


 


How to request a refund (By post only)


Please send your tickets and a sheet of paper filled out with the following information to the Tokyo Bunka Kaikan Box Office.


 


Required information:


Your name (Japanese phonetics included)


Your telephone number


The total number of your purchased tickets


Your bank account information (Please leave a note if you do not have your bank account in Japan.): bank name, branch name, account holder (Japanese phonetics included), account type (checking or savings), account number


 


Postal Address:


Attn: Ticket Refund Team


Tokyo Bunka Kaikan Box Office


5-45, Ueno Koen, Taito-ku, Tokyo, 110-8716


* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.


 


Costs you get refunded


⁃ Ticket Cost


⁃ Service fees


* All expenses presented by the box office on purchasing tickets.


* If you have purchased with tickets for other events, only the system charge and the ticket issuing fee will be refunded.


⁃ Postage fee for sending back tickets (Up to 244yen)


* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.


 


Refund Period


You will receive a refund in your designated bank account in about three months at the latest after the box office receives your tickets.


 


2-2. Those who collected the tickets issued at 7-Eleven stores


 


Period for accepting refund requests:


Thursday, October 15, 2020 10:00–Thursday, December 31, 2020 23:59 JST


 


How to get a refund:


You will get reimbursed for the below cost at specific 7-Eleven stores.


Please bring your tickets to the 7-Eleven store where you had the tickets issued during the designated period. The store name where your tickets were issued is written on the bottom left of your ticket.


 


Costs you get refunded


⁃ Ticket Cost


⁃ Service fees


* All expenses presented by the box office on purchasing tickets.


 


If you are not able to get a refund at the store where your tickets were issued, please follow the above step 2-1: “Those who received the tickets at the Tokyo Bunka Kaikan Box Office on-site” to request a refund.


 


2-3. Those who meet either of cases below:


⁃ You have not had the tickets issued at 7-Eleven stores yet


⁃ You received the tickets by post through booking online with credit card payment


 


There is no need for action taken from your end.


You will get a refund through credit card companies. Please check your credit card billing statement issued by your credit card company for the details.


 


Costs you get refunded


⁃ Ticket Cost


⁃ Service fees


* All expenses presented by the box office on purchasing tickets.


Lineup

Platinum Series Lineup


Artists

Vienna Nicolai String Quartet


Violin: Wilfried Kazuki HEDENBORG


Violin: Benjamin MORRISON


Viola: Gerhard MARSCHNER


Cello: Bernhard Naoki HEDENBORG


Program

Beethoven:


String Quartet No.10 in E-flat major, Op.74 “Harp”


String Quartet No.11 in F minor, Op.95 “Serioso”


Grosse Fuge in B-flat major, Op.133


PhotoWilfried Kazuki HEDENBORG, Violin
PhotoBenjamin MORRISON, Violin
PhotoGerhard MARSCHNER, Viola
PhotoBernhard Naoki HEDENBORG, Cello

Tickets

Prices (tax included)

Series Packages (5-performances): S24,750yen A19,800yen


Single ticket: S5,500yen A4,400yen B2,750yen Under-26s 1,100yen (Valid ID required)


*  The following tickets are only available at the Tokyo Bunka Kaikan Box Office through the below services.


⁃ Series Packages (5-performances): in person or by telephone (online not available)


⁃ Seat B and Under-26s: in person, by telephone, online


* Every other seat row will be unoccupied. Please note that those seats kept unoccupied might be additionally on sale later.


* Please note that we may ask you to move from your reserved seat to another upon entering the venue, depending on further governmental policies.


On Sale Date

Series Packages (5-performances): Sat, Apr 11-Sat, Apr 25, 2020 (Limited-time sales)


Single ticket: Sat, Sep 12, 2020


* The ticket sales starting date has been changed as above from the initial announcement.


BOX Office

Tokyo Bunka Kaikan Box Office


Other Information

* The program is subject to change under certain circumstances.
* Pre-school children are not allowed to attend this concert.
* Child care service is available. (Reservation and fee required. A limited number of children is accepted.)
Event Child Care Service: Mother's 0120-788-222
Reservation must be made by 17:00 on Wed, Nov 11

Organizers

Tokyo Metropolitan Government/ Tokyo Metropolitan Foundation for History and Culture: the Tokyo Bunka Kaikan, the Arts Council Tokyo