Please follow the below measures to help prevent the COVID-19 spread. Your understanding and cooperation are much appreciated.

⁃ We ask you not to come to the venue if you seem to have symptoms such as a fever, cough, sneezing, sore throat, or simply not feeling well.

⁃ Wear a face mask to cover your nose and mouth. Please show consideration for fellow audience members.

⁃ Strictly follow the precautions against infectious diseases such as the cough etiquette and washing and disinfecting your hands frequently.

⁃ Our staff members conduct temperature screening for all those who are entering the venue. If you have a fever of 37.5°C/99.5°F or higher, you are not allowed to enter the venue.

⁃ No beverage is sold in the Main Hall area.

⁃ Show your ticket to the usher. Then tear off the stub by yourself and put it in the box.

⁃ We do not hand out program leaflets and such printed materials. Please pick them up by yourself from specific areas.

⁃ The cloakroom is not available.

⁃ Allow enough time to get into the venue.

It has been decided that we will not conduct the bag check initially planned.

limited to 100 persons

Approx. 1 hour

550yen *insurance fee included　Pre-sale sold out

[Door tickets]

Tickets not available.

Sat, Mar 21, 2020

Tokyo Bunka Kaikan Box Office (Only available in person and by telephone)

[If you are not able to come to the venue, a refund is available]

If you wish to get a refund for your tickets, please follow the below steps during the designated period.

Period for accepting refund requests:

Until Wednesday, September 30, 2020

(The request submission must be postmarked by the deadline.)

How to request a refund (By post only)

Please send your tickets and a sheet of paper filled out with the following information to the Tokyo Bunka Kaikan Box Office.

* Used tickets are not refundable. Refunds will only be provided for tickets with a stub attached.

* If you have not collected the tickets at a 7-Eleven shop yet, please make sure to collect them by the ticket-issuing due date. The tickets are also required for those who request a refund. You cannot get the ticket issued after the due date.

Required information:

Your name (Japanese phonetics included)

Your telephone number

The total number of your purchased tickets

Your bank account information (Please leave a note if you do not have your bank account in Japan.):

bank name, branch name, account holder (Japanese phonetics included), account type (checking or savings), account number

Postal Address:

Attn: Ticket Refund Team

Tokyo Bunka Kaikan Box Office

5-45, Ueno Koen, Taito-ku, Tokyo, 110-8716

* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.

Costs you get refunded

1. Ticket Cost

2. Service fees

* All expenses presented by the box office on purchasing tickets.

* If you have purchased with tickets for other events, only the ticket issuing fee will be refunded.

3. Postage fee for sending back tickets (Up to 244yen)

* Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office by misdelivery and so on.

Refund Period

You will receive a refund in your designated bank account in about two months after the box office receives your tickets.

The Tokyo Metropolitan Foundation for History and Culture: the Tokyo Bunka Kaikan