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(Update Sep 25, 11:30) Service Resumed: Ticketing malfunction resolved at 7-Eleven stores
2022 Sep.23 (Fri)
Latest information (as of 11:30 on Sep 25, 2022):
The ticketing malfunction that prevented 7-Eleven stores nationwide from issuing tickets has been resolved. Currently, all the 7-Eleven stores’ ticket issuing service has been resumed.
Official announcement (only in Japanese) about resuming the ticket service at 7-eleven stores nationwide by SEVEN-ELEVEN JAPAN CO.,LTD.
https://www.sej.co.jp/company/important/173165.html
As of 11:20 on Sep 24, 2022:
The system malfunction, which prevented the 7-Eleven ticket service from issuing tickets at 7-Eleven stores nationwide, has been resolved. Ticketing at 7-Eleven stores is getting resumed sequentially.
Official announcement (only in Japanese) about resolving the ticket service malfunction by SEVEN-ELEVEN JAPAN CO.,LTD.
https://www.sej.co.jp/company/important/173163.html
Previous information:
Currently, the 7-Eleven ticket service is experiencing system trouble, and ticket issuing is unavailable at 7-Eleven stores nationwide. Therefore, those who have purchased tickets at the Tokyo Bunka Kaikan Box Office and are planning to issue tickets at 7-Eleven stores, are asked to call our Box Office.
Service hours: 10:00-18:00
Tel.: +81-3-5685-0650
Official announcement (only in Japanese) by SEVEN-ELEVEN JAPAN CO.,LTD.
3rd report: https://www.sej.co.jp/company/important/173162.html
2nd report: https://www.sej.co.jp/company/important/173159.html
1st report: https://www.sej.co.jp/company/important/173158.html